I have been going to 5 Star with car problems before the business was called 5 Star! His shop was right down the street from my house but, better than that, I didn't feel like he was ever trying to sell me something my car didn't need. He has service records for all 4 of my vehicles. If available, there's a loaner car for use on the day of service. And he always has stood behind his work. My cousin, now also goes to 5 Star. And my brother, when traveling from FL, has had occasion to use 5 Star Auto Care while in Cincinnati. I guess you could say I have 6 cars that go to 5 Star!