Cincinnati Auto Repair

For any automotive need I always bring my car to five star auto. All work is professionally done as well as explained and customer service is on point. I recommend this shop to all my friends and will continue to bring my cars in.

More like 1 Star Auto. I got ripped off big time by these guys. New to Cincinnati, my car was acting strange, so took it to 5 Star Auto based on positive reviews. After 3 days of not having a car, Darren finally called and estimated it would be about a $1200 fix. Not knowing anywhere else to take it, and because I trusted them, I told them to go ahead and fix it. After coughing up the 1200, I sent a copy of my invoice to my old mechanic back home and he said that with what I had done, any reasonable mechanic would've been able to fix it for around $600. They took advantage of someone new to the city and overcharged me $600! Where's my $600 Darren?!? Avoid 5 Star Auto or you will get screwed over.

I recently relocated to the Cincinnati area and needed to get a brake job on my Subaru Forester. After reading through Google reviews, I selected this shop in Cheviot. I spoke to the owner on the phone to make the appointment and he was courteous and helpful. I was given a loaner car to use to run some errands while they worked on my car. I was not charged for an evaluation of my emergency brake or my front brakes and was told I only needed a rear brake job. I thought I needed both front and back brake work so he could have easily convinced me that was the case. My car was finished earlier than promised, and the invoice was LOWER than the estimate. I would highly recommend this business!

I recently relocated to the Cincinnati area and needed to get a brake job on my Subaru Forester. After reading through Google reviews, I selected this shop in Cheviot. I spoke to the owner on the phone to make the appointment and he was courteous and helpful. I was given a loaner car to use to run some errands while they worked on my car. I was not charged for an evaluation of my emergency brake or my front brakes and was told I only needed a rear brake job. I thought I needed both front and back brake work so he could have easily convinced me that was the case. My car was finished earlier than promised, and the invoice was LOWER than the estimate. I would highly recommend this business!

I called a night in advance and asked could id roomy car off to be looked at for a possible tune up. I dropped my car off at 11:30/12 the next day and they said they would call once they looked at it. Later that day around 5 I was told my car was two behind to get in the garage . The next morning around 11 still no call. I call they said my car had not been seen they'd call me in a hour. At 4 still no call I go to get my car and it was just starting to be looked at I brought my car two lines above E they charged be $10 saying my car needed gas to be tested but how when it had just gone into the garage to be tested. Won't recommend them to anyone

Wasted 2 days waiting for a tune up!

Thank God for Saturday service hours. My son had his car back on Monday after an emergency alternatorectomy on Saturday.

As always, great care, great service.

Darren and his team of professionals do a great job, communicate, and are always looking out for my best interest. I highly recommend 5 Star.

They are great! Keeping my car running and at a fair price. They are honest and really care about their customers!