I bought a car thinking is was backed by a warranty, only to find it was sold as is. Even though they worked on the price for a exhaust and a alternator soon after I bought it there were other problems. The front breaks needed replaced soon after. I never got a call about the brakes being under the warranty after I stopped by and left my number. I took my car to Cheviot Auto which I can trust and had the brakes repaired. There were other problems that he fixed which cost me money. These should of been fixed before selling the car. When you buy a car from a repair shop, you hope they have gone over the car because their name is behind the sale. Being a local small business, I hope they change their business ethics and learn from this review.
Thorough service and clear communication are always top priorities for our staff, William, and we're sorry to know that you were left feeling otherwise about what we do. From the overall state of the vehicles we sell, to the terms of each transaction -- our team is incredibly determined to always answer any questions and provide the best service around. Please don't hesitate to let us know if you have any ongoing questions or concerns. Thank you, Deron Prewitt, Owner/Founder (513) 440-2611
- 5 Star Auto Care