My 5 Star experience was great! Starting with them looking at my car promptly & diagnosing the problem; ordering parts & fixing the problem promptly - WOW!! Plus they gave me a loaner car (not rental) so i could get to work on time & return at the end of my shift to p/u my car. This service meant the world to me. All along the process, from my first phone call to them, I felt at ease & trusted them with my car & their expertise to fix it. It was definitely a 5 Star experience for me. I highly recommend them to anyone & they're MY PLACE from now on for any car issues. I drive a 2005 vehicle, so I'll probably be going back, lol. Just wish that I'd found them sooner 🙂