Customer Reviews & Stories

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"The staff are great and are honest about what repairs are necessary vs. what can be held off. They offer a loaner car, when available, which is helpful since no one wants to miss a day of work for car repairs. I've had great service and they guarantee their work."

— Yelp Review

" I've been using Five Star Auto Care for several years for car repair and general maintenance and have always been satisfied with their work. They offer quick service, which is especially helpful when my car is in need of repair. They provide a ride home so I don't have to wait while my car is being serviced. They also provide a loaner car if they need to keep it longer. Great service, great folks to work with, very professional and they know how to fix my car, right! I also appreciate that they guarantee their work. Couldn't ask for more."

— Google Review

"I recently relocated to the Cincinnati area and needed to get a brake job on my Subaru Forester. After reading through Google reviews, I selected this shop in Cheviot. I spoke to the owner on the phone to make the appointment and he was courteous and helpful. I was given a loaner car to use to run some errands while they worked on my car. I was not charged for an evaluation of my emergency brake or my front brakes and was told I only needed a rear brake job. I thought I needed both front and back brake work so he could have easily convinced me that was the case. My car was finished earlier than promised, and the invoice was LOWER than the estimate. I would highly recommend this business!"

— Google Review

"Deron and his staff are very professional and knowledgeable about the vehicles they work on. Their garage is very organized and so clean too."

— Dan Morse

"For any automotive need I always bring my car to five star auto. All work is professionally done as well as explained and customer service is on point. I recommend this shop to all my friends and will continue to bring my cars in."

— Google Review

"All was GREAT, see you in the Fall again with mine, Joe will be in on Thursday, I understand. Ginny"

— GINNY & JOE GUTZWILLER

"I wouldn't trust our vehicles with anyone else! 5 Star continues to provide excellent, dependable and timely service every time its needed. Thanks Guys! You're the best!!"

— Debbie & Jeff Stephens

"I went in today because I just bought a car and it was making a crunching noise and needed to be realigned. The guys were FANTASTIC! Not only did they find the cause for the noise and fix it but also gave me an oil change and alignment in just over an hour. And all for an extremly fair price. I will be going there for life. It's nice to actually find and honest mechanic!"

— Bethany Norris

"I go to 5 star because I know for a fact that I am dealing with the most professional, honest, and trustworthy auto repair business around! They have gone out of there way to go above and beyond for my wife and I every time any of our vehicles have had an issue. I know when we take our cars there, they will be in and out in no time, without costing an arm and a leg! I will always recommend friends and family to go there! Thank you 5 star for all that you've done! You have our business for life!!!"

— Ray Adkins

"Had a great experience with this shop. Had a full inspection & brake job done. Their website was easy to navigate & schedule an appointment with. Great customer service, timely work, and they even had a loaner for us to use while the truck was in the shop! Couldn't recommend more!"

— Google Review

"5 Star is great! They are professional, mature and reliable mechanics! The customer service is above and beyond any I've experienced elsewhere. I have found my permanent auto repair facility!!"

— Google Review

"When it comes to auto repair, it can be hard to find people who are really trustworthy and know what they are talking about. Look no more, 5 Star Auto has ASE certified mechanics who can fix anything! And they are affordable! "

— Google Review

"We have had our vehicles serviced by Deron and his excellent staff for almost twenty years. The mechanics are technically competent, and repairs are always completed correctly, on time and at a fair price. Above all, Deron is totally honest and delivers what he promises to do. 5 Star is the place to go for Auto Care!!!!!"

— Ken and Bev Lohr

"The guys at 5 Star Automotive are the best. Deron has been working on my cars for over 10 years and his repairs are always top rate. Deron, Gary and Bob are very good mechanics and are up to date on the latest car repairs. Their biggest asset is they fix what only needs to be fixed, they don't pad the bill. I have not hesitated to recommend their business to my friends and family."

— Dick Young

"Where do I go when I have car trouble...? Deron's Five Star Auto Care! Deron and his qualified team of technicians are capable of repairing any problem you have with your vehicles. Throughout the past decade they have provided excellent, impeccable care in servicing our cars with professional integrity at affordable costs. Deron's Five Star Auto Care is the only place I take my car!"

— Deb and Jeff Stephens

"Thank you 5 Star! I'm so glad to have a place like 5 Star Auto Care in the neighborhood. The guys at 5 Star not only take the time to explain repairs in "my language" but they also give me tips and advice on maintaining my car so that I can actually save money in the future. You Rock 5 Star!!!"

— Emily Reid

"With 3 small children having a reliable car is very important to me, and having a dependable mechanic makes that possible. My experience with Five Star Auto Care was awesome! They are reliable, affordable and most importantly honest. They have very friendly customer service, ASE certified technicians, and they fixed my car and returned it to me within days. Having my car repaired at Five Star turned a usually dreadful process into something that was actually enjoyable. I am very thankful that there are family owned and operated business like Five Star still around."

— Nicole J.

"My family has dealt with this group since their first day together, years ago. Whether a normal maintenance item such as brakes, tune - ups, water pumps, or a complete engine change, the techs at Five Star Auto Care can do it all! They do it right, the first time, and stand behind their work."

— Fred Thiel

"I have been bringing my company trucks and personal vehicles to Deron since he was first recommended to me six years ago. The highest praise for any business is return business. I trust Deron and would recommend his services to anyone."

— Bob Burwinkel


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