Customer Reviews & Stories

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"I am so grateful to have a mechanic as skilled and thoughtful as Deron. Picked up my car this morning and its running as good as ever. Thanks to 5 Star Auto Care my car was repaired and my business did not miss a beat."

— Facebook Review

"Took my daughter's car in for emergency repairs. The staff here were very professional and quick to diagnose and contact me with an estimate. Prices are reasonable and service is outstanding. I was so impressed with this experience that the next day I took my car in for maintenance. I've found my new repair shop. Thank you and I highly recommend you."

— Google Review

"The staff are great and are honest about what repairs are necessary vs. what can be held off. They offer a loaner car, when available, which is helpful since no one wants to miss a day of work for car repairs. I've had great service and they guarantee their work."

— Yelp Review

" I've been using Five Star Auto Care for several years for car repair and general maintenance and have always been satisfied with their work. They offer quick service, which is especially helpful when my car is in need of repair. They provide a ride home so I don't have to wait while my car is being serviced. They also provide a loaner car if they need to keep it longer. Great service, great folks to work with, very professional and they know how to fix my car, right! I also appreciate that they guarantee their work. Couldn't ask for more."

— Google Review

"I recently relocated to the Cincinnati area and needed to get a brake job on my Subaru Forester. After reading through Google reviews, I selected this shop in Cheviot. I spoke to the owner on the phone to make the appointment and he was courteous and helpful. I was given a loaner car to use to run some errands while they worked on my car. I was not charged for an evaluation of my emergency brake or my front brakes and was told I only needed a rear brake job. I thought I needed both front and back brake work so he could have easily convinced me that was the case. My car was finished earlier than promised, and the invoice was LOWER than the estimate. I would highly recommend this business!"

— Google Review

"Deron and his staff are very professional and knowledgeable about the vehicles they work on. Their garage is very organized and so clean too."

— Dan Morse

"For any automotive need I always bring my car to five star auto. All work is professionally done as well as explained and customer service is on point. I recommend this shop to all my friends and will continue to bring my cars in."

— Google Review

"I wouldn't trust our vehicles with anyone else! 5 Star continues to provide excellent, dependable and timely service every time its needed. Thanks Guys! You're the best!!"

— Debbie & Jeff Stephens

"I went in today because I just bought a car and it was making a crunching noise and needed to be realigned. The guys were FANTASTIC! Not only did they find the cause for the noise and fix it but also gave me an oil change and alignment in just over an hour. And all for an extremly fair price. I will be going there for life. It's nice to actually find and honest mechanic!"

— Bethany Norris

"I go to 5 star because I know for a fact that I am dealing with the most professional, honest, and trustworthy auto repair business around! They have gone out of there way to go above and beyond for my wife and I every time any of our vehicles have had an issue. I know when we take our cars there, they will be in and out in no time, without costing an arm and a leg! I will always recommend friends and family to go there! Thank you 5 star for all that you've done! You have our business for life!!!"

— Ray Adkins